OSvC CX Customer Portal
Design, and development of Oracle Service Cloud (OSvC) CX Customer Portal (CP) for Prithibi and its clients. Also, Develop widgets for CX Customer Portal.
Customers can submit different types of requests and track those request statuses. This Customer portal is integrated with CC&B in its back-end. News and Tips are integrated with another environment of web services.
Though the design is changed, but the functionalities are remaining the same, you can check here – https://prithibiconsulting.custhelp.com/ and here is another one on production for the client – https://gwa.custhelp.com/
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